Oberturm Watches & Jewelry – Jeweler in Aarau Old Town

Oberturm Aarau

Oberturm Watches & Jewelry – jeweler with tradition and passion in the heart of Aarau

Oberturm Watches & Jewelry is your specialist store for exquisite jewelry and high-quality watches – right in the heart of Aarau’s old town. Since our founding in 2013, we have stood for quality, trust, craftsmanship, and individual consultation. Our name is deliberately chosen: it refers to the historic Obertorturm, just a few steps away, which inspires our daily work.

Oberturm Watches & Jewelry – exterior view

The Obertorturm – symbol of history, precision, and durability

With us, you will find a refined selection of engagement rings, wedding bands, fine jewelry, and watches for women and men – from classic-elegant to modern and distinctive. We focus on transparent prices, professional expertise, and personal support with every purchase.

The Obertorturm – landmark of Aarau

The Obertorturm, also known as the “Upper Tower,” has shaped the cityscape of Aarau since the 13th century. With its impressive height of 62 meters, it is the tallest preserved city tower of its kind in Switzerland. The mechanical clock from 1532 is still wound by hand today – a monument to time and craftsmanship.

Oberturm Watches & Jewelry – right in Aarau’s old town

Oberturm Watches & Jewelry – located directly in Aarau’s old town

The tower is a strong symbol of values we live by as a jeweler: precision, quality, and respect for time. This connection is why we proudly bear its name.

The old town of Aarau – historic charm with heart

The old town of Aarau is one of the most beautiful city centers in Switzerland. Known for its painted eaves and historic alleys, it offers a unique atmosphere. The Vordere Vorstadt, where our store is located, was already an important connecting street in the 14th century. Today, it invites you to stroll, shop, and discover.

Our services at Oberturm Watches & Jewelry

Engagement rings & wedding bands: Individual consultation and selection for special moments.
Exclusive watches: Quality brands for women and men – classic or modern.
Jewelry pieces: Made with attention to detail for everyday wear and special occasions.
Repair & Service: Professional care, cleaning, and adjustment of jewelry and watches.
Personal consultation: Competent, honest, and individual – without sales pressure.

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1. Scope:

These General Terms and Conditions (GTC) govern the relationship between Oberturm Watches and Jewelry, Vordere Vorstadt 1, 5000 Aarau (hereinafter referred to as Oberturm oberturm.ch), and its customers. Deviating agreements require written form to be valid. The current and binding version of the GTC, as well as additional agreements and supplements, are published at oberturm.ch. These GTC do not apply to purchases made in Oberturm Watches and Jewelry retail stores.

3. Warranty (new items):

For all new watches, we grant generous international manufacturer warranties lasting 2 years. For new jewelry, the warranty period varies depending on the manufacturer and is generally 1-2 years. These comprehensive warranties cover all production and material defects, while specific exceptions apply for losses, damages, or normal wear and tear.

4. Warranty (used items):

We provide a 6-month in-house warranty on all used watches. This warranty covers the functionality of the watch. No warranty is given for water, shock, or fall damage of any kind. Accuracy warranty is excluded for used watches. Also excluded are damages caused by improper handling or interventions by the customer or third parties. For all used jewelry, we grant a 6-month in-house warranty with receipt. This warranty covers the functionality of the jewelry (clasp, etc.). No warranty is given for stone loss.

6. Availability:

Orders placed via the oberturm.ch platform are generally shipped within 3 working days after the transaction is completed. Our inventory ensures that all available products already in our store are shipped no later than the third working day after payment receipt. This applies only to products currently in stock. For special orders of wedding rings, please note that the manufacturing process of this special jewelry may take several days. We strive to make this process as efficient as possible to guarantee you a product of the highest quality. Please note that shipment of your order is always dependent on successful prepayment. Also, when selecting the payment method 'Bank Deposit,' shipment will only occur after successful processing of this payment option. We emphasize that displaying a product as 'in stock' does not guarantee immediate availability. If a product is shown as in stock but is not available, shipping preparation may take several days as we ensure every product meets the highest quality standards. To provide our customers with transparency and information about all processes, you will be informed about the current status of your order through automated notifications such as shipping confirmations and order confirmations. These notifications are intended to give you comprehensive insight into your purchase process and ensure you are always up to date.

8. Retention of title:

All delivered goods remain the property of Oberturm Watches and Jewelry until full payment of the purchase price (including all ancillary claims). Pledging, security transfer, processing, or alteration is not permitted without the express consent of Oberturm Watches and Jewelry. Oberturm Watches and Jewelry is entitled to register the delivered goods in the retention of title register according to Art. 715 ZGB. If the customer is in default with any payment obligations towards us, all existing claims become immediately due.

10. Payment methods:

All prices are in Swiss Francs including statutory VAT. You can choose from the following payment options:

10.1 Prepayment:

Our account details for your prepayment can be found in the confirmation email you automatically receive after completing your order. Your order will be shipped immediately after payment is received.

10.2 Payment by debit and credit cards:

Your secure credit and debit card payments are facilitated by PostFinance and Shopify Payments. Both PostFinance and Shopify Payments meet all common security standards.

10.3 Payment with Paypal:

Use the secure payment option with your Paypal account.

10.4 Payment with TWINT:

Your secure payment via TWINT is enabled through our system.

10.5 Payment on pickup:

Pay in cash or with debit and credit cards upon pickup. A valid ID is required for payment on pickup.

11. Right of return:

At Oberturm Watches and Jewelry, our valued customers have various payment options available, including prepayment, cash payment, EC or credit card payment upon pickup, Paypal, and convenient purchase on account with installment options via ShopifyPay. As a limited liability company, we have been registered in the commercial register since 2013. We place great importance on environmental awareness and rely on the multiple reuse of packaging and filling materials as well as a wide selection of Green Gold certified gold items. The sale of used items is not only ecological but also sustainable for us, as it minimizes energy consumption for melting down and reprocessing.

Our right of return extends over 14 days, with specific exceptions such as wedding rings, sale items, specially ordered, and engraved items. Returns must be complete and undamaged in the original packaging. After inspection, we refund the amount within 14 days, depending on the chosen payment method, directly to the specified bank account. Returns are not possible in cases of expired return period, damaged items, missing original packaging, missing accessories, or consumables. This information is provided to give you transparent insight into our general terms and conditions and to ensure your shopping experience at Oberturm Watches and Jewelry runs smoothly.

As of: 10.02.2024

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Oberturm Aarau

Oberturm Watches & Jewelry – jeweler with tradition and passion in the heart of Aarau

The Obertorturm – landmark of Aarau

The old town of Aarau – historic charm with heart

Our services at Oberturm Watches & Jewelry

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Oberturm Aarau

Oberturm Watches & Jewelry – jeweler with tradition and passion in the heart of Aarau

The Obertorturm – landmark of Aarau

The old town of Aarau – historic charm with heart

Our services at Oberturm Watches & Jewelry

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Terms and Conditions

1. Scope:

2. Quality:

3. Warranty (new items):

4. Warranty (used items):

5. Service warranty:

6. Availability:

7. Legal provisions:

8. Retention of title:

9. Shipping costs:

10. Payment methods:

11. Right of return:

Wedding rings

Our most popular products!