Imprint

Company Address:
Oberturm Watches & Jewelry GmbH

Aarau Branch:
Vordere Vorstadt 1
5000 Aarau
Switzerland

Brugg Branch:
Neumarktplatz 2
5200 Brugg
Switzerland

Contact:
Phone: +41 062 525 95 75
Email: info@oberturm.ch

Commercial Register Entry:

Registered Company Name:
Oberturm Watches & Jewelry GmbH

Company Number (UID):
CHE-377.291.532

VAT Number:
CHE-377.291.532 MWST

Copyright Notice:

Our entire online presence is subject to the provisions of Swiss copyright and intellectual property law. All rights reserved. This includes all available documents, catalogs, and images. Reproduction of the entire website or parts thereof by electronic or physical means is only permitted with the express permission of Oberturm Watches & Jewelry GmbH.

Trademarks:

The company name and associated logos are registered trademarks of Oberturm Watches & Jewelry GmbH. All trademarks, product names, and company names or logos cited on our website are the exclusive property of their respective owners. All rights reserved.

Disclaimer:

Use of the Oberturm Watches & Jewelry GmbH e-shop is at your own risk. We accept no liability for the use of the service or its temporary unavailability. This also applies to any consequential damages. Price changes and errors in product descriptions are reserved.

For any inquiries, we are happy to assist you at the contact details provided.

Contact

Privacy Policy:

At Oberturm Watches & Jewelry, we take the protection of your personal data seriously. Our data protection practices comply with applicable Swiss data protection laws as well as the European Union’s General Data Protection Regulation (GDPR). All personal data you provide to us is treated confidentially and used only for the specified purposes. These may include order processing, providing customer support, and communication about product news and special offers. By using our services, you agree to the collection, processing, and storage of your data in accordance with our Privacy Policy.

Links to Third Parties:

Our website may contain links to third-party websites that are not under our control. We are not responsible for the content or data protection practices of these websites. The presence of such links on our website does not constitute an endorsement of the linked websites or their content by Oberturm Watches & Jewelry. We recommend reviewing the privacy policies of each linked website before entering personal data or using those sites.

Changes to the Imprint and Legal Notices:

Oberturm Watches & Jewelry reserves the right to change the imprint and legal notices on this website at any time without prior notice. It is your responsibility to regularly check these pages for updates. By continuing to use the website after changes have been published, you agree to the updated terms.

If you have any further questions about our legal notices or data protection, we are happy to assist you.

1. Scope:

These General Terms and Conditions (GTC) govern the relationship between Oberturm Watches and Jewelry, Vordere Vorstadt 1, 5000 Aarau (hereinafter referred to as Oberturm oberturm.ch), and its customers. Deviating agreements require written form to be valid. The current and binding version of the GTC, as well as additional agreements and supplements, are published at oberturm.ch. These GTC do not apply to purchases made in Oberturm Watches and Jewelry retail stores.

3. Warranty (new items):

For all new watches, we grant generous international manufacturer warranties lasting 2 years. For new jewelry, the warranty period varies depending on the manufacturer and is generally 1-2 years. These comprehensive warranties cover all production and material defects, while specific exceptions apply for losses, damages, or normal wear and tear.

4. Warranty (used items):

We provide a 6-month in-house warranty on all used watches. This warranty covers the functionality of the watch. No warranty is given for water, shock, or fall damage of any kind. Accuracy warranty is excluded for used watches. Also excluded are damages caused by improper handling or interventions by the customer or third parties. For all used jewelry, we grant a 6-month in-house warranty with receipt. This warranty covers the functionality of the jewelry (clasp, etc.). No warranty is given for stone loss.

6. Availability:

Orders placed via the oberturm.ch platform are generally shipped within 3 working days after the transaction is completed. Our inventory ensures that all available products already in our store are shipped no later than the third working day after payment receipt. This applies only to products currently in stock. For special orders of wedding rings, please note that the manufacturing process of this special jewelry may take several days. We strive to make this process as efficient as possible to guarantee you a product of the highest quality. Please note that shipment of your order is always dependent on successful prepayment. Also, when selecting the payment method 'Bank Deposit,' shipment will only occur after successful processing of this payment option. We emphasize that displaying a product as 'in stock' does not guarantee immediate availability. If a product is shown as in stock but is not available, shipping preparation may take several days as we ensure every product meets the highest quality standards. To provide our customers with transparency and information about all processes, you will be informed about the current status of your order through automated notifications such as shipping confirmations and order confirmations. These notifications are intended to give you comprehensive insight into your purchase process and ensure you are always up to date.

8. Retention of title:

All delivered goods remain the property of Oberturm Watches and Jewelry until full payment of the purchase price (including all ancillary claims). Pledging, security transfer, processing, or alteration is not permitted without the express consent of Oberturm Watches and Jewelry. Oberturm Watches and Jewelry is entitled to register the delivered goods in the retention of title register according to Art. 715 ZGB. If the customer is in default with any payment obligations towards us, all existing claims become immediately due.

10. Payment methods:

All prices are in Swiss Francs including statutory VAT. You can choose from the following payment options:

10.1 Prepayment:

Our account details for your prepayment can be found in the confirmation email you automatically receive after completing your order. Your order will be shipped immediately after payment is received.

10.2 Payment by debit and credit cards:

Your secure credit and debit card payments are facilitated by PostFinance and Shopify Payments. Both PostFinance and Shopify Payments meet all common security standards.

10.3 Payment with Paypal:

Use the secure payment option with your Paypal account.

10.4 Payment with TWINT:

Your secure payment via TWINT is enabled through our system.

10.5 Payment on pickup:

Pay in cash or with debit and credit cards upon pickup. A valid ID is required for payment on pickup.

11. Right of return:

At Oberturm Watches and Jewelry, our valued customers have various payment options available, including prepayment, cash payment, EC or credit card payment upon pickup, Paypal, and convenient purchase on account with installment options via ShopifyPay. As a limited liability company, we have been registered in the commercial register since 2013. We place great importance on environmental awareness and rely on the multiple reuse of packaging and filling materials as well as a wide selection of Green Gold certified gold items. The sale of used items is not only ecological but also sustainable for us, as it minimizes energy consumption for melting down and reprocessing.

Our right of return extends over 14 days, with specific exceptions such as wedding rings, sale items, specially ordered, and engraved items. Returns must be complete and undamaged in the original packaging. After inspection, we refund the amount within 14 days, depending on the chosen payment method, directly to the specified bank account. Returns are not possible in cases of expired return period, damaged items, missing original packaging, missing accessories, or consumables. This information is provided to give you transparent insight into our general terms and conditions and to ensure your shopping experience at Oberturm Watches and Jewelry runs smoothly.

As of: 10.02.2024

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Imprint

Imprint

Commercial Register Entry:

Copyright Notice:

Trademarks:

Disclaimer:

Contact

Privacy Policy:

Links to Third Parties:

Changes to the Imprint and Legal Notices:

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Fischer Wedding Rings Gold Flakes - Golden Bond

Fischer Wedding Rings Caramel Gold Cube Promise

Fischer Wedding Rings Caramel Gold Beloved

Wedding rings

Our most popular products!

Imprint

Imprint

Commercial Register Entry:

Copyright Notice:

Trademarks:

Disclaimer:

Privacy Policy:

Links to Third Parties:

Changes to the Imprint and Legal Notices:

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Exclusive expert advice

Terms and Conditions

1. Scope:

2. Quality:

3. Warranty (new items):

4. Warranty (used items):

5. Service warranty:

6. Availability:

7. Legal provisions:

8. Retention of title:

9. Shipping costs:

10. Payment methods:

11. Right of return:

Wedding rings

Our most popular products!